How to customize your profile?

You can customize your profile by inputting your bank account details, next of kin and any other relevant information.

  1. Login to your Suntwist account https://suntwist.com.ng  or open your app.
  2. Go to your profile.
  3. Click or tap the profile tab button and you’ll be able to:
    • Change password
    • Update your bank details
    • Update your next of kin information
    • Update any other information about your account
  4. Click or tap Save changes.

Additional tips for updating your profile

  • Email address can not be changed from your account end, for security reasons you will have to contact the Suntwist technical team if you need to change your email address.

How to reset a lost or forgotten password?

LOGGED-IN ACCOUNT

  1. From your logged in account, from the navigation tab, locate and click on the PROFILE tab.
  2. Under the password area, input your current password in the first space.
  3. Choose your new password.
  4. Enter the new password again.
  5. Scroll down to save your changes by clicking Save.
Note: If you’re able to log in but can’t remember your password, you can send yourself a password reset email from the password reset page.

I LOST MY PASSWORD AND CANT LOGIN

  1. From the login page, click Lost your password?
  2. Enter your email address or username.
  3. Click on Reset Password.
  4. Check your email inbox for a message to your account’s email address.
  5. Click the reset link in that email.
  6. Choose a new password.
Note: The password reset links included in these emails are time-sensitive. If you click the link and it doesn’t work, try requesting a new one and use the link as soon as you can.

Using the e-Wallet Account Funding Feature

Do you know you can pay quickly, securely and easily towards and investment goal?

Our Account Fund Wallet allows you to make investment purchases faster and at the convenience of not having to carry the physical card with you.

You can save up for investment small small if you do not have the complete funds.

How do I load money onto my e-Wallet?

Funding your e-Wallet is super fast and easy.

  1. Log in to your Suntwist account
  2. Click on the e-Wallet tab
  3. From the e-Wallet section, locate and click on Wallet Top-up
  4. Enter the amount you want to Top-up “minimum of #20,000”
  5. Click on Add

You will be redirected to the checkout pages and you can complete your e-Wallet top-up with your credit or debit cards or prepaid card. 

How to Invest

Investing in a farm is a super easy process via Suntwist website or mobile Application.

  1. Log into your Suntwist account https://suntwist.com.ng/my-account or via the mobile app
  2. From the main menu, click on Farmshop.
  3. Select the farm you want to fund or invest, select units you want to subscribe and click on Invest.
  4. Your page will be redirected to the payment process page to complete your transaction.

Use any of the below methods to complete the investment.

  • Direct Bank Transfer,
  • Debit/Credit Cards
  • E-wallet balance
  • USSD code (limited to some countries)

Once you complete the transaction, you can immediately download your investment certificate under certificate tab under your investment dashboard.

What is the minimum or maximum units I can buy/invest?

Investing in a farm can be done via the Suntwist website or mobile App.

The minimum number of units an investor can invest in is one while the maximum is currently not fixed, thus you can invest in multiple units under the same investment account.

  1. Log into your Suntwist account https://suntwist.com.ng/my-account or via the mobile app
  2. From the main menu, click on Farmshop.
  3. Select the farm you want to fund or invest, select units you want to subscribe and click on Invest.
  4. Your page will be redirected to the payment process page to complete your transaction.

Use any of the below methods to complete the investment. Read more about payment methods

  • Direct Bank Transfer,
  • Debit/Credit Cards
  • E-wallet balance
  • USSD code (limited to some countries)

Once you complete the transaction, you can immediately download your investment certificate under certificate tab under your investment dashboard.

How do I withdraw from my e-wallet to my desired bank account?

Kindly send a mail to hello@suntwist.com.ng stating the amount and the bank account details.
Processing takes 10 working days once the details have been verified.